{"id":760,"date":"2018-03-27T08:16:19","date_gmt":"2018-03-27T08:16:19","guid":{"rendered":"https:\/\/calisel.it\/en\/faq"},"modified":"2023-09-12T16:06:01","modified_gmt":"2023-09-12T16:06:01","slug":"faq","status":"publish","type":"page","link":"https:\/\/calisel.it\/en\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"

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FREQUENTLY ASKED QUESTIONS<\/h2>\n\n\n Gathered with care<\/span>\n\n
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1. Check-in time<\/span><\/span><\/span>
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It is possible to check-in after 14:00.<\/span><\/span> Tell us your arrival time, if you plan to arrive earlier we will do our best to make the room available for you at the time of your arrival.<\/span><\/span><\/span>[\/vc_column_text][vc_separator color=”chino”][vc_column_text el_id=”plethorathemes”]<\/p>\n

2. Check-out time<\/span><\/span><\/span>
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Check-out must be done before 10:30.<\/span><\/span> If you plan to check out later please keep us updated, we will do our best to accommodate your needs.<\/span><\/span><\/span>[\/vc_column_text][vc_separator color=”chino”][vc_column_text]<\/p>\n

3. When is the reception open?<\/span><\/span><\/span><\/span><\/h4>\n

The reception is available from 8:30 to 17:30.<\/span><\/span><\/span>[\/vc_column_text][vc_separator color=”chino”][vc_column_text]<\/p>\n

4. What language can I speak ?<\/span><\/span><\/span><\/span><\/h4>\n

Italian, English, French and German.<\/span><\/span><\/span>[\/vc_column_text][vc_separator color=”chino”][vc_column_text]<\/p>\n

5. Is the SPA open all year?<\/span><\/span><\/span><\/strong><\/span><\/h4>\n

The SPA is closed in the winter period and in case of need for extraordinary maintenance.<\/span><\/span><\/span>[\/vc_column_text][vc_separator color=”chino”][vc_column_text]<\/p>\n

6. Are the rooms <\/span><\/span><\/span><\/strong><\/span>wheelchair accessible<\/span><\/span><\/span><\/strong>?<\/span><\/span><\/span><\/strong><\/span><\/h4>\n

The main and secondary structure are historic buildings dating back to the 19th century.<\/span><\/span> For this reason, only the Fontana suite on the ground floor is <\/span><\/span><\/span>wheelchair accessible.<\/span><\/span><\/span><\/p>\n

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7. Are shampoo, soap, tea and coffee available in every room?<\/span><\/span><\/span><\/strong><\/span><\/h4>\n

In every room shampoo and soap are at your disposal.<\/span><\/span> You will find a mini fridge, safe and glasses.<\/span><\/span> In the suites you will find at your disposal an espresso coffee machine, teapots, cups and tea.<\/span><\/span> However, guests staying in the rooms have these services available in the lounge.<\/span><\/span><\/span>[\/vc_column_text][vc_separator color=”chino”][vc_column_text]<\/p>\n

8. Is there a hairdryer available?<\/span><\/span><\/span><\/span><\/strong><\/h4>\n

All rooms are equipped with a hairdryer with safety switch.<\/span><\/span><\/span>[\/vc_column_text][vc_separator color=”chino”][vc_column_text]<\/p>\n

9. How much is the tourist tax?<\/span><\/span><\/span><\/strong><\/h4>\n

The tourist tax is \u20ac1.00 and it have to be paid directly at check-out.<\/span><\/span><\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” color_set=”light_section”][vc_column width=”5\/6″ align=”text-center” offset=”vc_col-md-offset-2 vc_col-md-8 vc_col-sm-offset-1″]

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HAI ALTRE DOMANDE?<\/h3>\n\n\n <\/span>\n\n
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Ci dispiace di non aver risposto qui alla tua richiesta. \u00a0Scrivici e ti risponderemo il prima possibile.<\/p>\n

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